designer. researcher. technologist. activist. roadtripper.
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I am a design leader of many stripes. I have been a user researcher, a visual designer, a service designer, a product manager, a creative lead, a UX designer. Sometimes I investigate human behaviors and complex systems. Sometimes I help shape design and product strategy. Sometimes I design visual brands. Often, I work to build and lead teams.
Most of all, I try to use the tools of my trade to tangibly improve the way the world treats its people.
My design work is grounded in early activist roots, shaped by a social justice ethos. I care deeply about issues of racial justice, voting rights, immigration, environmental justice and more people-centered government programs. I am a board member of the Alliance for Youth Organizing and advisor for GivingSide.
I believe design has a powerful set of tools to offer and I hope to see ever more designers dedicating themselves to social change work. To this end, I help run a Design Gigs for Good, a job board for designers looking to put their skills to work for world betterment.
And I am ever seeking to connect these worlds of design, technology and progress. In 2017, I wrapped an incredible run building the design capacity of the U.S. Digital Service at the White House. I am now work as a free agent in partnership with leading social change organizations to build human-centered strategies, services and digital experiences which increase their efficacy and power.
I am always on the looking for new projects and partnerships; I am currently accepting design strategy, service design, workshop facilitation, web and graphic design, and illustration work. But really, I’m open to all sorts of creative endeavors in the public interest.
Let's chat if I can help with an opportunity on your horizon.
Some past work
Voicemails to Votes: A human-centered investigation into constituent engagement in Congress
Website design and brand refresh for Democracy Works
Get to the Polls: helping voters get ready for their next election
Redesigning public assistance program application
Race in the Writer's Room: How Hollywood Whitewashes the Stories that Shape America
U.S. Web Design Standards
Toward a Veteran-Centered VA
U.S. Digital Service Playbook
U.S. Digital Service Visual Brand Identity
Congressional fax machines and a return to civic design
Redesigning the journey to critical benefits for Americans in poverty
Introducing the U.S. Web Design Standards
Meet the Presidential Innovation Fellows
Getting to Know Your Users: Tips from the VA
Collective Transformation: Citizen Designer Now panel hosted by AIGA NY
Design for Social Impact panel at NPR Design with Designmatters
Removing Barriers to Mobility at the 2016 Code for America Summit
Behind the Scenes: Design at the U.S. Digital Service at DesignDrivenNYC
Women Designing the Future Keynote at NJIT
Responsive Web Design podcast
WIRED: What It Takes to Make Congress Actually Listen
Medium: The new movement recruiting designers for social good
Stanford Social Innovation Review: Designers' Evolving Roles in Government
Fast Company: The Top Three Nonprofit Jobs of The Future
The Atlantic: Making the U.S. Government's Web Design Less Sucky
Fast Company: Three Innovative Tools You Didn't Think Government Could Build
Recent collaborators include...
The Leadership Conference on Civil and Human Rights
Color of Change
The OpenGov Foundation
You...? <— tap right here if you want to email me