designer. researcher. technologist. activist. roadtripper.
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I am a design leader of many stripes. I have been a user researcher, a visual designer, a service designer, a product manager, a creative lead, a UX designer. Sometimes I investigate human behaviors and complex systems. Sometimes I help shape design and product strategy. Sometimes I design visual brands. Often, I work to build and lead teams.
Most of all, I try to use the tools of my trade to tangibly improve the way the world treats its people.
My design work is grounded in early activist roots, shaped by a social justice ethos. I care deeply about issues of racial justice, voting rights, immigration, environmental justice and more people-centered government programs. I am a board member of the Alliance for Youth Organizing and advisor for GivingSide.
I believe design has a powerful set of tools to offer and I hope to see ever more designers dedicating themselves to social change work. To this end, I help run a Design Gigs for Good, a job board for designers looking to put their skills to work for world betterment.
And I am ever seeking to connect these worlds of design, technology and progress. After an incredible run building the design capacity of the U.S. Digital Service at the White House, I am now exploring new adventures as a free agent. I am currently accepting speaking, web design, strategy, and workshop facilitation projects. Let's chat if I can help with an opportunity on your horizon.
A few past projects
Voicemails to Votes: A human-centered investigation into constituent engagement in Congress
Redesigning public assistance program application
Race in the Writer's Room: How Hollywood Whitewashes the Stories that Shape America
U.S. Web Design Standards
Toward a Veteran-Centered VA
U.S. Digital Service Playbook
U.S. Digital Service Visual Brand Identity
Congressional fax machines and a return to civic design
Redesigning the journey to critical benefits for Americans in poverty
Introducing the U.S. Web Design Standards
Meet the Presidential Innovation Fellows
Getting to Know Your Users: Tips from the VA
Design for Social Impact panel at NPR Design with Designmatters
Removing Barriers to Mobility at the 2016 Code for America Summit
Behind the Scenes: Design at the U.S. Digital Service at DesignDrivenNYC
Women Designing the Future Keynote at NJIT
Responsive Web Design podcast
WIRED: What It Takes to Make Congress Actually Listen
Stanford Social Innovation Review: Designers' Evolving Roles in Government
Fast Company: The Top Three Nonprofit Jobs of The Future
The Atlantic: Making the U.S. Government's Web Design Less Sucky
Fast Company: Three Innovative Tools You Didn't Think Government Could Build
Currently collaborating with...
The Leadership Conference on Civil and Human Rights
Color of Change
You...? <— tap right here if you want to email me